Led the entity development initiative serving Insurance, Business Services and Government verticals as a SME and primary point-of-contact for the modelling organization. Introduced and implemented best practices to software development.
Developed end-to-end application for their customer service journey utilizing jQuery plugins, JSON, AngularJS, JavaScript and Bootstrap. Took over the role of the lead developer, in a span of few months, and met project deadlines in a fast-paced environment.
Developed a content management system for the company’s administrative website using Ruby on Rails and RSpec. Also performed server-end code testing and bug fixing for the website and tracked changes using GitHub.
Was responsible for research of Customer Care Concerpts for ICare Product Suite. Analyzed various customer care products in order to establish a benchmark and created comparison reports to identify missing components in the ICare Suite and filed a patent for Intellectual Property for the research work done.
Developed modules for website using ASP.Net in Visual Studio for insertion and display of contents in a data warehouse.
Developed a working mobile application that used geolocations to predict cab fares using Python, Google Maps API, Wikimapia and MySQL. The system learned from the actual fares collected and integrated it with the existing model to improve the accuracy.